Customer Sales Specialist

Job Summary:

Joining Nike involves becoming a member of a diverse and inclusive team that offers paths for personal growth and career development within a casual work environment where authenticity is valued. Additionally, with a significant employee discount and top-level benefits, we believe that your experience here will be enriching and enjoyable

If you have a passion for mentoring people and a keen fascination with the retail industry, the Nike Coach position might be an ideal match for you. We strive to deliver an outstanding experience for our Nike team members and clients, and the Coach role plays a vital part in realizing this goal. Your understanding of retail store operations adds clarity to your team, and your ability to inspire coworkers and oversee staff generates favorable results.

Roles and Duties:

• Through focusing on selling and service, we can establish exceptional consumer encounters marked by encouragement, connection, and a thorough grasp of the products we have available.
• Prioritizing the team and culture entails the recruitment, development, and retention of key employees as a top focus.
• Upholds a productive and efficient workplace environment through operational proficiency.
• Visual merchandising focuses on creating compelling storylines that seamlessly integrate elements of both sports and fashion.
• Digital: Bolsters and encourages the relationship between online and tangible services by utilizing physical components.

Qualifications:

• During a history of three years in retail operations and customer support, gaining expertise in overseeing operational functions and ensuring customer satisfaction was a key focus
• One year of being in a position of leading others
• Proven track record in attracting, organizing, and leading top-level teams
• Excitement surrounding the interaction with customers and motivating them to take part in the Nike Membership initiative
• Being digitally literate means having a strong willingness to learn and promptly adjust to the evolving requirements of technology
• Flexibility and willingness to work different shifts such as mornings, evenings, weekends, and holidays as needed by the organization
• The job requires individuals to have the physical capability to rotate, bend, squat, reach, climb a ladder, and stand for extended periods, with or without necessary assistance.
• Proficiency in articulating thoughts in the English language
• Possessing a high school diploma or GED is a prerequisite for applicants, and having completed post-secondary education is viewed favorably

Benefits:

Our continuous dedication to supporting the success of our staff extends to different aspects such as transportation and financial well-being, aiming to guarantee that every individual can reach their full potential.

About Nike:

NIKE, Inc. goes beyond outfitting top athletes by promoting individuals to unleash their complete potential, push boundaries, and broaden the horizons of success. The company values individuals who can create, innovate, envision, and revolutionize. Diversity is not merely tolerated but embraced in their ethos, where originality is acknowledged and valued. NIKE, Inc. seeks driven individuals, pioneers, and visionaries who can bring their skills and passion to a dynamic milieu.

To work in retail is to be the face of NIKE, Inc. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.

EEO Statement:

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, a casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is committed to recruiting staff members from diverse backgrounds.